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Source: HHS Office for Civil Rights

Zugner & Pedersen Dental Group

Compliance Statement:

Zugner & Pedersen Dental Group complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

Non-Discrimination Policy:

Zugner & Pedersen Dental Group does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Accessibility Services:

Zugner & Pedersen Dental Group provides the following services:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats)

Language Services:

The group offers free language services, including:

  • Qualified interpreters
  • Information written in other languages

If you need these services, contact William E. Zugner, D.D.S.

Grievance Procedure:

If you believe that Zugner & Pedersen Dental Group has failed to provide these services or discriminated in another way, you can file a grievance with:

William E. Zugner, D.D.S.
55 North Ave., Webster, NY 14580
Phone: 585-872-2797
Fax: 585-872-5571
Email: drzugner@northavedental.com

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights.

Language Assistance Services:

English:

We will take reasonable steps to provide free-of-charge language assistance services to people who speak languages we are likely to hear in our practice and who don’t speak English well enough to talk to us about the dental care we are providing.

Spanish:

Tomaremos acciones razonables para proporcionar servicios de asistencia lingüística gratuitos a aquellas personas cuyo lenguaje escuchemos frecuentemente en nuestro consultorio y que no hablen un inglés lo suficientemente bueno como para hablar con nosotros sobre el servicio odontológico que suministramos.

Chinese:

我们将有序地做到提供免费的语言服务使我们能听懂英语不好的人向我们咨询有关牙齿护理。

Russian:

Мы принимаем необходимые меры, чтобы предоставить бесплатные услуги переводчика для общения на языках, с которыми мы сталкиваемся в нашей практике с клиентами, которые не владеют английским языком достаточно, чтобы обсудить с нами стоматологическое обслуживание, которое мы предоставляем.

French Creole (Haitian Creole):

Nou pral pran mezi rezonab pou bay sèvis asistans lang gratis pou moun ki pale lang nou pagen ide deyo ak ki pa pale angle byen ase pou pale ak nou sou swen dantè nou ap bay.

Korean:

저희는 적절한 조치를 통하여 언어 지원 서비스를 무료로 제공할 것입니다. 다만, 실제로 저희에게 관심이 있는 언어를 쓰지만 저희 치아 관리 서비스에 대해의견을줄수있을만큼영어로의사소통이원활하지않는경우로 한정합니다

Italian:

Adotteremo le misure ragionevoli per fornire servizi di assistenza linguistica gratuiti a coloro che parlano lingue che sentiamo spesso sul posto di lavoro e che non parlano inglese abbastanza bene da poter discutere della cura dentale che stiamo fornendo.

Yiddish:

ןדער סאוו ןשנעמ וצ ןגנונידאב ףליה ךארפש עיירפ ןבעג וצ ןלטימ עכילראווטנאראפ ןמענ ןלעוו רימ ןלעוו אמתסמ רימ סאוו ןכארפש ףליה לטנעד ןגעוו זנוא טימ ןדער וצ גונעג טוג שילגנע טינ ןדער סאוו ןוא קיטקארפ רזנוא ןיא ןרעה

Polish:

Będziemy podejmować stosowne kroki, by zapewnić bezpłatne usługi wsparcia językowego dla ludzi, którzy rozmawiają językami, które my chcielibyśmy słyszeć w naszym gabinecie i dla tych, którzy nie mówią po angielsku na tyle dobrze, aby rozmawiać z nami o opiece stomatologicznej, którą zapewniamy.

French:

Nous prendrons les mesures raisonnables pour fournir des services d’assistance linguistique gratuits pour les individus qui parlent des langues que nous sommes susceptibles d’entendre durant nos séances et qui ne parlent pas suffisamment bien l’anglais pour discuter avec nous concernant les soins dentaires que nous fournissons.

Tagalog:

Gagawin namin ang mga makatwirang hakbang para maibigay namin ng walang bayad ang mga tulong na serbisyo sa wika para sa mga taong nagsasalita ng mga wikang karaniwan naming naririnig sa aming pagsasagawa at sa mga hindi bihasa sa pagsasalita ng Ingles na sasangguni sa amin tungkol sa pangangalaga ng ngipin na ibinibigay namin.

Greek:

Θα λάβουμε όλα τα αναγκαία μέτρα ώστε να παρέχουμε υπηρεσίες γλωσσικής βοήθειας δωρεάν-χωρίς-χρέωση στους ανθρώπους εκείνους που είναι πιθανόν ότι θα μιλούν στη μητρική τους γλώσσα κατά τη διάρκεια της εξέτασης και οι οποίοι δεν θα μιλούν τα αγγλικά αρκετά καλά ώστε να συνεννοηθούν με εμάς για την οδοντιατρ

Reproduction Notice:

Reproduction of this material by member dentists and their staff is permitted for non-commercial use in their dental offices, on their websites, and on publications and communications for compliance with Section 1557 final rule.

Disclaimer:

This material is for general reference purposes only and does not constitute legal advice. Changes in applicable laws or regulations may require revision. Dentists should contact qualified legal counsel for legal advice.

© 2016 American Dental Association. All rights reserved.