Insurance:

We participate with Excellus BCBS, Cigna PPO, and UNUM dental insurance.

Your dental insurance contract is an agreement between you and your insurance company. We will process all insurance claims as a courtesy, but the patient or guardian is responsible for understanding their dental insurance eligibility and benefits. We recommend asking for a predetermination of benefits prior to any basic/major dental work. This is only submitted upon the patient’s request and we cannot guarantee that any coverage estimated by your plan will be paid once a claim is filed.

*Any remaining balance after your insurance has paid is your responsibility.*

Financial Policy:

We accept cash, checks, credit cards (Visa, Mastercard, Discover, AMEX) and offer CareCredit

  1. Payment is expected in full at the time of service unless other arrangements have been made. 
  2. A service fee of 2.0% per month will be applied towards unpaid balances after 90 days.
  3. Returned checks are subject to a $25 service charge.
  4. Failure to communicate an overdue balance may result in your account being turned over to a collection agency. The patient is responsible for all fees/costs associated with the collection process.

Cancellation Policy:

Failure to provide 24hr notice of cancellation may result in a charge. This fee must be paid prior to rescheduling your appointment.

  • $50 per hygiene appointment
  • $75 per ½ hour with the doctor

*If you are more than 15min late to your appointment, it will automatically be marked as missed and will need to be rescheduled.*